FAQ's

We know shopping online can raise a few questions—and our goal is to keep everything clear, easy, and worry-free. Below you’ll find answers to the most common questions we receive. If you need anything else, just get in touch. We’re always happy to help.

What do you sell?

Dean & Daisy focuses on modern, comfortable clothing for both men and women.

Where do you deliver?

We currently ship to customers within the United States only. No matter where you’re located in the U.S.—from major cities to smaller towns—we’ll deliver straight to your door.

Is shipping really free?

Yes—always. Every order from Dean & Daisy ships free of charge, with no minimum spend and no hidden costs.

How long will my order take to arrive?

Orders are usually processed within 1–3 business days. After dispatch, delivery typically takes 3–7 business days depending on your location. You’ll receive tracking details as soon as your order is on its way.

What’s your return policy?

We offer a 30-day return period starting from the day your order is delivered. If your item isn’t quite right, you can return it in unused, original condition for a full refund—simple and hassle-free.

When will I receive my refund?

Once your return arrives and is inspected, refunds are processed within 10 business days. The amount will be sent back to your original payment method, and we’ll notify you by email once it’s completed.

How can I contact you?

You can reach our customer support team anytime at info@deandaisy.com. We aim to respond promptly and helpfully.

What sizes are available?

We carry a variety of sizes to suit different body types. Each product page includes detailed sizing guidance. If you’re unsure, feel free to contact us and we’ll help you find the right fit.

Will sold-out items come back?

Some styles are produced in limited quantities, but popular items may be restocked. If something you like is unavailable, check back on the product page or sign up for restock notifications.

Is it safe to shop at Dean & Daisy?

Absolutely. Our website uses secure SSL encryption, and all payments are processed through trusted payment providers. We never store your payment details, so you can shop with confidence.

Still have questions? Don’t hesitate to reach out—we’re here to make your Dean & Daisy experience smooth, secure, and effortlessly stylish.